Our Guarantee
Established for over 20 years, we have developed a reputation for being honest, straight forward and helpful in our attitude to selling home improvements. We delight in the fact that our satisfied customers have referred much of the work to us.
We are members of the Consumer Protection Association who are an independent association offering protection to purchasers of home improvements. Protection is only offered by CPA members - those companies that have satisfied us that they are thoroughly professional in their chosen industry Therefore in addition to your statutory warranty, we offer a guarantee backed by the CPA, and in the unlikely event that we should cease to trade, your CPA Insurance Backed Guarantee will cover you.
Annually the CPA carry out an independent survey of randomly selected customers to ascertain both the quality of product and service. To see the results of the 2004 survey please click here
Chelmsford Patio Doors are a Fensa registered company. FENSA was setup by the glass and glazing federation with government approval to oversee compliance with local building regulations. Since April 2002 all replacement glazing came within the scope of local building regulation. It is important as a home owner that you obtain a certificate from the local authority before any replacement glazing work is undertaken or that the work be carried out by a FENSA registered company. By using a FENSA registered company such as Chelmsford Patio Doors you are assured that they will have been vetted to ensure the quality and standard of service meets specified guidelines.